Returns & Exchanges
At Off-Season, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
